Caroline Francis

Managing Partner





Level 31, Menara TH Perdana

1001, Jalan Sultan Ismail

50250 Kuala Lumpur

Tel: 603 2693 5123

Fax: 603 2693 0716


  • Member of the Advisory Council Board of World Licensing Law Report

  • Verifier from Malaysia to the International Trade Mark Association (INTA)

  • Member of the Executive Committee of the Malaysian Intellectual Property Association (MIPA)(most recently for 2018-2020), the Honorary Secretary of MIPA (2002-2004) & (2006-2008), the Honorary Treasurer of the Malaysian Intellectual Property Association (MIPA) (2008-2010) and the Vice President of the Malaysian Intellectual Property Association (MIPA) (2010-2012)

  • Councillor and the Honorary Treasurer of the Asian Patent Attorneys Association (APAA)(2005, 2006, 2016-2018, 2018-2020)

  • A Examiner for Patent Agents (2004-2017)(Malaysian IP Office)

  • A Councillor for the Asean IP Association (2011 to 2020)

  • A Mediator at the Malaysian Bar Council Mediation Centre

  • Intellectual Property Law

  • Company Secretarial Practice

  • Licensing

  • Franchising

  • Comm. (P.N. Andhra) 1983
  • LL.B. (Hons.) (Wolverhampton) 1995
  • Certificate of Legal Practice (Malaysia) 1996
  • English

  • Bahasa Malaysia

  • Tamil

  • High Court of Malaya

Caroline Francis is the Managing Partner of the firm and heads the Intellectual Property Division in Ram Caroline Sha & Syah. She has more than 30 years’ experience in handling various forms of intellectual property matters for both foreign and domestic clients relating to trademarks, copyright, industrial designs and patent; enforcement of Intellectual Property  rights; prosecution of trademark, patent and industrial design applications; agreements related to IP, mediation and settlement of IP related disputes, protection and maintenance strategies of various IP rights. Caroline also advises on matters related to licensing, franchising and related agreements as well as various regulatory laws.

She is active in several local and international professional organisations including Malaysian Intellectual Property Association (MIPA), International Trademark Association (INTA) and Asian Patent Attorneys Association (APAA). Caroline has presented papers on intellectual property law in seminars and conferences organised at several international, regional and local conferences. She has also served as an examiner for the Patent Agent Examination from 2011 to 2017.